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Policies for Onsite Training

Lab-Facility Requirements

Wolfram Training lab-facility requirements ensure that you receive the highest-quality training possible. Because a portion of the training will be hands-on, ensuring the availability of functional, adequate resources is a priority. You will need to designate a technical contact from your company to assist us in the setup of your classroom.

Note: Should you not have lab facilities at your disposal, Wolfram can secure a facility at an additional charge.

A list of requirements/suggestions follows:

  • One computer station per student is suggested. The maximum number of students per computer station is two.
  • Computers that meet our system requirements are requested. If your site has not already purchased sufficient licenses, temporary licenses will be provided and the assigned technical contact will receive technical support for installation.
  • One projector and a projection surface are needed.
  • At least one high-speed (broadband) internet connection is suggested.

Cancellation Policy

Refunds are handled according to the following notice schedule:

  • If notice is received 30 or more calendar days before the first day of the scheduled class, the training fee is fully refundable.
  • If notice is received 11 to 29 calendar days prior to the first day of class, there will be a 25 percent cancellation fee. All incurred Wolfram Research, Inc. travel expenses will be reimbursed by the training recipient.
  • If notice is received within 10 calendar days of the first day of class, the tuition is not refundable and is fully billable. All incurred Wolfram Research, Inc. travel expenses will be reimbursed by the training recipient.

Rescheduling Policy

Classes may be rescheduled according to the following notice schedule:

  • If notice is received 30 or more calendar days before the first day of the scheduled class, it may be rescheduled without penalty.
  • If notice is received 11 to 29 calendar days prior to the first day of class, it can be rescheduled. All incurred Wolfram Research, Inc. travel expenses for canceled as well as final training will be reimbursed by the training recipient.
  • If notice is received within 10 calendar days, there will be a 25 percent rescheduling fee. All incurred Wolfram Research, Inc. travel expenses for canceled as well as final training will be reimbursed by the training recipient.

Note: Class scheduling is subject to instructor availability.


Interested in scheduling a training session for your organization?